In some instances we will ask you to send us a copy of your ID to complete the verification process. What we accept: ID document Residence Card Foreigner's Identity Card Passport Diplomatic and Consular Identity Card Driver License You can submit your ID documents via our Contact Us form. We aim to respond within 2 business days. Have more questions? Get in touch Related articles Who can use Clearpay? Why have I been charged a late fee? What can I do if my goods haven't arrived or arrived damaged?